Uncategorized

When the industry slows down we must take advantage of every avenue to maximize and create new income streams. Most Read more...

I’m reading a book called the Everything Store. It’s about how Amazon started and I recommend it highly. The idea Read more...

Join Dealership for Life at the Women In Automotive Conference on June 26th – 28th and see how your dealership Read more...

Join Dealership for Life (Booth #5820N) at the 2016 NADA convention in Las Vegas March 31 – April 3 and Read more...

Wikipedia defines “customer retention” as, “…the activity that a selling organization undertakes in order to reduce customer defections. Successful customer Read more...

For as long as I can remember, dealership service departments have strived to retain customers. From implementing proven processes to Read more...