Rewards Programs

We throw a lot of words around when we get into a discussion of Customer Retention. Words like loyalty, rewards, Read more...

You are thinking that you need a retention program to move your business model to the next
plateau but you are Read more...

In the Feb. 12, 2018, issue of USA Today, there was an article about how people respond to rewards. It covered a Read more...

A friend of mine, who happens to an ex-service manager, sent me a cute cartoon the other day. There are Read more...

One of the OEMs has an new loyalty program in which their dealers will soon need to decide whether or Read more...

In the Feb. 12, 2018, issue of USA Today, there was an article about how people respond to rewards. It covered a Read more...

I was waiting in the airport at Jacksonville, FL for a plane the other day and several passengers were in Read more...

Dealership For Life was founded to create DEALER OWNED programs that allow dealers to not only BRAND their own program, but Read more...

An expectation is something we think about but maybe we unconsciously take for granted in establishing our dealership’s culture, or Read more...